SSM: Warranties & Contracts



The QAD Service and Support module is one of the most valuable and robust aspects of QAD ERP and essential in managing after-sales activities. In this webinar, we delve into the complexities of contracts, warranties, and material orders in SSM with Don Lindsey and Nancy McCrimmon.

Don presents the ins and outs of managing warranties, contracts and material orders in the QAD Service and Support module, and Nancy gives an account of her hands-on experience in the implementation and execution of the module in a health care setting and the many benefits it provided the company.

You’ll also be interested in:

Questions from the webinar

Do you have a recommendation to track limits for number of visits? For example, 100% for first 2 visits, then 50% up to 5 visits, and 0% covered after that.
Do you have a recommendation for managing basic warranty coverage with additional paid contract during same time for additional coverage beyond the warranty terms? My recollection is that we can’t have contract and warranty coverage at the same time. Wondering if there’s a way around this?


Join our mailing list
to stay informed about our webinars