Give Your Customers and Sales Force What They Need to Place Orders Quickly & Securely
Customer Work Center is a secure online portal designed for sales reps, customers, distributors, order takers, and external users who do not have direct access to QAD. With a simple self-service interface, users can view, track, enter, and print orders and invoices, request quotes, and submit RMAs. Built-in security controls ensure users only see the information appropriate to their role, while online registration and approval help streamline onboarding with minimal IT support.By giving users direct access to order status, pricing, inventory availability, and fulfillment information, Customer Work Center reduces routine customer service inquiries and simplifies the entire order-to-cash process. BENEFITS • Streamlines order entry and the quote process. • Gives non-QAD users the ability to enter orders, quotes, and RMA requests. • Provides easy access to pricing, inventory availability, and order tracking. • Reduces calls to Customer Service for item, order, and quote information. • Automates RMA request validation for return item pricing and quantity. • Provides easy access to pricing, inventory availability, and order tracking. • Lets users print orders, quotes, reports, and reprint invoices. FEATURES |
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Give your customers and your sales force the tool they need to place orders quickly and easily.
Contact Us to find out more about Customer Work Center for QAD.
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