QAD SSM: It’s shipped, now how do I manage it?



QAD’s Service and Support module is one of the most valuable aspects of QAD ERP. In this webinar, Don Lindsey provides a comprehensive overview of SSM module and explains how it enables companies to make business decisions from a solid base of information. He also shows how SSM provides structured business procedures to after-sales endeavors. This webinar introduces organizations to some of the basic functionality of Service and Support, including…

      •   Understanding the basics of Service and Support
      •   Setting up QAD Service and Support successfully
      •   Managing Service and Support BOMs and Routings
      •   Maintaining Accurate Installed Base and End User data
      •   Managing Calls – CAR and CIR

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Questions from the webinar

Is it possible to have a comment entered in comment in QAD not appear in Qmobile NOTES.
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