Building a Sales Order Process for Sustainable Growth
What if sales order entry could do more than keep operations moving — what if it could help create a more stable, predictable path for growth? In this webinar, Don Lindsey will present concepts developed by Khoa To that demonstrate how supply chain professionals can make sales order entry a measurable process that supports consistency, resilience, and long-term performance. Khoa will join the webinar for the Q&A after the presentation.
In this session, you’ll learn how to:
Use inter-event spacing and statistical process control to spot disruptions earlier.
Improve cadence and normalize performance across accounts.
Build a process that emphasizes rhythm, not just volume.
Is run rate better calculated at the sales order header or sales order line?
If your sales order process gives you a single line per sales order header, then you could do it at the header level. However, it is typically better measured at the sales order line detail because that is where the QAD system records both the customer and the item along with dates.
For a true sales order “run rate” or cadence metric in QAD, it is almost always better to calculate it at the Sales Order Line level, then roll it up to the header or higher aggregates as needed.
What is considered the last processed order date?
It depends on your organization. You need to have a detailed definition of how the process works, who enters it, how it’s entered, and how it’s associated with capacity and planning, shipping, and transactions. And, most importantly, when the process is considered complete and should be subjected to that cadence rhythm evaluation.
Is Rhythm Cadence measured at date entered or date required?
If you are in a make-to-stock or make-to-order environment, the required date is typically more applicable to that calculation. Otherwise, the date required would be more appropriate.
Every company is unique. It depends on your process flow, your definitions, and how your sales order master, sales order detail, and inventory information are maintained in your particular version of QAD.
We would be very happy to discuss your process with you and make recommendations.
by Cathy Helmers | on 9th April 2026 | in Blog, Webinars