Data Loaders FAQ #4: How do Data Loaders handle locked records?
Data Loaders have a built in record lock prevention feature. If a record is locked by another user during an upload, Data Loaders will stop processing the batch of records, highlight the locked record, and notify the user that this record is locked by another user.
The first user can then decide to either delete the locked record and re-upload the file or try to upload the file later when the locked record becomes available.
It is possible to customize Data Loaders to provide users with the name of the user who has locked a record.
Coming Soon: Lock Troubleshooting Utility. Learn more here about how this Data Loaders utility can boost productivity by allowing your IT department to diagnose the root cause of locks in the system and recommend actions to take to fix, prevent or minimize their effect.
We hope this answers your basic questions about how Excel Loaders handles locked records. If you have further questions, you can visit our FAQs page or Product Demos on our website, or feel free to contact us with your questions at 1-877-348-5432. We look forward to hearing from you.