Customer Work Center (CWC) Webinar

Increase customer satisfaction and loyalty while improving productivity

Questions from the webinar

How do we limit what the customer sees?
What about pricing logic?
How do you distinguish orders coming in through CWC?
How do you “present” the web form to the OUTSIDE internet? Is it via a static web address to a customer’s web server or is the CWC hosted?
In what formats can orders be taken? Excel or another that can be downloaded or is it onscreen only?
Is access granted by the address accessing the site?
In other words, is it linked so that the password is not shared between customers?
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