What matters most in a build-to-order production environment is that the customer receives their order accurately and on time. But juggling all the elements to make that happen can be a time-consuming and frustrating experience, riddled with obstacles. So many departments need to be informed and kept abreast of minute-by-minute changes as they happen. One unknown detail can turn a satisfied customer into a disappointed customer.

This webinar will show you how you can increase customer satisfaction by making every person in every department aware of real-time order details with 32 Soft’s Web Backlog Application. Web Backlog provides online viewing and status tracking of orders using real-time QAD data for both QAD users and non-users alike. You will learn how you can…

      •   Make order details viewable to every person in your organization who needs to know – whether or not they are QAD users
      •   Eliminate manual reporting and outdated report information
      •   Give managers accurate, real-time information they need to make priority and resource decisions
      •   Create production analysis reports and trend charts
      •   Access the information with mobile devices, too!

Web Backlog requires no QAD training, though it is fully integrated with QAD so you are assured of your data integrity.